Service

What We Do

We also provide on-site service and repair of coin operated arcade games, pinball machines and redemption machines. This service is strictly limited to the greater Lexington, KY area.

If you need us to repair one or more machines, please gather as much information as possible about each machine and the faults they exhibit. Include the make and model.

We have a simple repair policy:  if we cannot fix your machine, then you don’t pay.

We’re very efficient at diagnosing and repairing most machine problems on the first visit.  However, it is possible that we will have to remove a part for repair or order parts. In this event, we’ll confer with you before ordering any items.

 

Basic Repair Info

Our Rate: $75/hr.  On-site diagnosis is free.

Custom orders or specific parts that cost over $100 will need to be paid in advance unless it is an item we can use on another machine.

On-site repairs conditions: area is safe, well lit, has electricity and climate controlled.  If in a place of business, should be done during off-peak or after hours.

 

Flat Rate Repairs

Arcade monitors (19″, 25″, 27″ CRT) standard rebuild : $110  with new flyback:  $145        Pickup/Rebuild/Re-installation: $200

  • Includes all new capacitors and necessary repairs needed.
  • Includes all new color transistors and rebuilt neck board.
  • Standard rebuild does not include replacing the flyback transformer – which only needs to be changed if it whines, squeals, bulges or is physically damaged (cracked, oozing, melted).  We’ve only seen a small number of flybacks actually fail outright (except on K7000).
  • Rebuild cannot be performed on-site.
  • We also sell already rebuilt arcade monitors and may be able to give you credit for exchange.
  • We will purchase non-working Wells Gardner arcade chassis kits.  Must be complete with no damage (burned traces) and no missing parts.

Pinball Machine Shop: $300

  • Full inspection and diagnosis of machine.
  • All new rubber.
  • Full playfield cleaning and wax on topside.
  • Replace all dead/tired incandescent bulbs.
  • Replace all sluggish solenoid sleeves.
  • Re-solder all loose connections under playfield.
  • New pinballs.
  • Adjustment and realignment of flipper mechanisms.
  • Can be done on-site @2-3 hours.
Pinball LED conversion: $350
  • All playfield inserts are color matched.
  • All GI lighting is bright white.
  • All backbox lighting is bright white.
  • All flashers are white (or color matched as necessary).
  • Includes up to two color changing bulbs for unique effects (if desired).
  • Can be done on-site @ 2-3 hours

Other Services Available:

  • Pinball full flipper rebuild with new parts.
  • Pinball board repair/replace, corrosion repair.
  • Pinball display repair/replace.
  • Pinball/Arcade – coin door rebuild
  • Arcade conversion to multicade 60 in 1 system.
  • Pinball/Arcade trade-in.
  • Pinball speaker upgrade (full range backbox, subwoofer in cabinet).
  • Arcade game sound system upgrade (2.1 with subwoofer).
  • Pinball cliffy-protector installation.
  • General arcade/redemption machine repairs (hourly rate).

 

All repairs must be paid in full at time of completion.  

We can create a custom on-line invoice to be paid online if desired.

 

See also our warranty page

See also our repair blog

Feel free to ask questions